Frequently Asked Questions

Everything you need to know about shopping with FIRST MINT.

How long does shipping typically take?

Standard shipping usually takes 3-5 business days within the continental US. International shipping times vary by location but typically range from 7-14 business days.

What is your return policy?

We offer a 30-day return policy for all items in their original, unused condition. Simply visit our returns portal to start a request and receive your prepaid shipping label.

Are the products at FIRST MINT authentic?

Absolutely. We pride ourselves on sourcing directly from certified manufacturers and authorized distributors to ensure every item is 100% authentic and in 'first mint' condition.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Can I track my order once it has shipped?

Yes. As soon as your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.

Do you offer gift wrapping services?

Yes, we offer premium gift wrapping for a small additional fee. You can select this option at checkout and even include a personalized message for the recipient.